Returns & Refunds Policy
Last Updated: 2025

Thank you for shopping at Ponder and Persist. We strive to provide high-quality products and excellent customer service. As we are just starting out, we currently do not offer refunds on purchases. However, we want to ensure you receive your items in perfect condition.

Damaged or Defective Items

If your order arrives damaged or defective due to shipping, we are happy to assist you. Please follow these steps:

1. Contact Us

   • Email us at info@ponderpersist.com

   • Or send us a direct message on Instagram at @ponder.persist

2. Provide the Following Details:

   • Order number

   • Clear photos of the damaged item(s) and packaging

   • A brief description of the issue

Once we receive your request, our team will review the details and work with you to resolve the issue as quickly as possible.

Important Notes:

• We do not offer refunds or exchanges for reasons other than damage during shipping.

• Please ensure that all shipping details are entered correctly at checkout, as we are not responsible for orders shipped to incorrect addresses.

• If you have any questions or concerns, feel free to reach out—we’re here to help!